The GLUE that holds your project together and the EXPERIENCE that keeps it on course through every expected and unexpected turn.  That indispensable and invaluable resource that more often than not becomes the determining factor in a web application’s SUCCESS or FAILURE.  Every project has multiple inflection points where the leadership and expertise of a knowledgeable program manager can impact the outcome of the development efforts. 

Whether you contract for it as a specific line item in your labor schedule or not, your project’s success will ultimately be determined by the quality and expertise of the program management deployed by your development partner.